Guide

Saying the difficult thing to someone

A skill you can practise in a room where it’s expected, with someone present to catch it if it goes wrong — and one of the few things from group therapy that visibly changes life outside it.

Reviewed by Albert Wong, PhDClinical psychologistLast reviewed September 2026About this site

Most people are bad at this, and reasonably so: almost nowhere in adult life is it safe to practise. You get one attempt with a colleague or a partner and the stakes are real.

A group is a rehearsal space where it’s expected, where the other person has consented to it, and where a clinician is present. That’s unusual enough to be worth using deliberately.

The move that does most of the work

Speak about your own experience rather than about them.

“You’re dismissive” is a verdict. It’s arguable, it invites a defence, and the conversation becomes about whether it’s true.

“When you said that, I went quiet and stopped wanting to say anything else” isn’t arguable. It’s your experience, it’s specific, and it gives them something to work with rather than something to rebut.

Nearly everything else follows from that one distinction.

The rest of it

Be specific and recent. “Just now” beats “you always.” A pattern named without an instance can’t be examined.

Say it to them. Not to the leader about them, and not in the third person while they sit there. That distinction matters more than it sounds and groups slip on it constantly.

Leave room. Say it, then stop. The urge to soften it with three qualifications usually removes the content entirely.

Include the good version. Feedback isn’t only correction. Telling someone that you relax when they speak, or that something they said stayed with you, is frequently harder to say and lands harder.

What stops people

Fear of causing damage. Almost always overestimated. In a well-run group the person isn’t fragile, the leader is present, and the group can hold it.

Fear of retaliation. That they will say something back. They might, and that’s the exchange working rather than failing.

Not wanting to be unkind. Worth examining. Withholding something true because it might be uncomfortable is a choice to keep yourself comfortable, and it’s frequently the same thing you do everywhere else.

And the honest one: not being sure whether it’s about them or about you. Say it anyway, with that attached. “I don’t know if this is mine, but…” is a legitimate and frequently productive opening.

Why it transfers

This is the skill members most often report using outside the room — with a partner, a manager, a parent.

Not because they learned a formula, but because they have now had the experience of saying a difficult thing to someone and having the relationship survive it. Which is the belief that was actually in the way. Conflict followed by repair is where that gets learned.

Keep reading

47 guides on group therapy, free and without an account. There is a directory of groups here too — it is new, and growing.

General information, not clinical advice; the groups and people described are composites, not real clients or real groups. Peer-led groups are not psychotherapy and are badged as peer-led. Listings on this site are maintained by independent practices. If you are in immediate danger, call 911; the 988 Suicide & Crisis Lifeline is available by call or text any time.